Skip to content

Contact us

Email

hello@markabaai.com

This reaches a person, not a ticketing system. It is the right address for every question on this site.

To get a useful answer in one reply rather than three, include:

  • your business name, as it appears on your listing;
  • what you were trying to do;
  • what happened instead — the exact wording of any error, or a screenshot.

Things it is worth writing in about

Some of these have no button in the app, by design — they need a person:

You want to… Why you have to ask
Claim a listing we created for you We link it to your account. Do not create a duplicate.
Enable booking without an account Off by default, enabled per business.
Set a flat wholesale trade discount We set the percentage for you.
Push through a price change over ±80% Held as a typo guard. Confirm it is real and we will apply it.
Move a listing to a different account A change of manager or ownership needs a person.
Report a missing listing in your switcher This should never happen. Tell us if it does.
Report an abusive or misfiled review See Reviews.
Ask about commercial terms They are in your agreement, and we will put the current ones in writing.

If something is broken right now

Email the address above and say urgent in the subject, with your business name and what your customers are seeing. A booking queue you cannot respond to is not a next-week problem and we do not treat it as one.

Where else to find us